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Quality

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In line with 2018 GDPR Guidelines, Whitland Engineering has issued the following privacy policy

Whitland Engineering GDPR policy

Safety Policy Statement Aug 2017

BSEN1090 FPC Cert 2017

ISO9001 Cert 2017

ECA Certificate

Whitland Engineering UKAS certified to ISO9001-2008 and BSEN 1090-2 (CE Marking of structural Steel Exe2)

CE Marking BS/EN 1090-2 covers the design, manufacture (including welding) and installation of structural work in carbon and stainless steel. As of 1st July 2014 CE Marking became mandatory for all traders of fabricated structural steelwork and related products on the European market. Whitland Engineering is Certified.

With over 30 years of experience in designing and manufacturing high quality products, Whitland Engineering is an established company and a pioneer in their field. Our long-standing quality ethos of continual improvement means that processes are constantly refined with a view to providing customers with the highest quality of products and services, which is reflected in the  UKAS accredited ISO 9001:2008 quality management system.

Quality is as important to us as it is to our customers. All staff are empowered and encouraged to maintain excellence through quality, to ensure the highest levels of quality are maintained across the company. We operate documented systems and procedures to support our aim of total customer satisfaction and continuous improvements throughout our business. All internal systems and procedures are regularly reviewed and are documented in our Quality Manual, which is made available to all employees.

Key systems and procedures include: Regular gathering and monitoring of customer satisfaction and feedback. Selection and performance monitoring of suppliers against set criteria. Staff training and development programmes. Review of audit results, customer feedback and complaints. Our Quality Policy demonstrates our commitment to further develop preventative practices, to sustain continuous process improvements and to ensure that the interests of all customers remain of paramount importance. Above all, we recognise that the highest quality standards are integral to the success of not only Whitland Engineering, but also to our customers and suppliers.